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How to buy

A short guide to ordering Mystery Scoop products, delivery, payment and the mystery-box principle.

May 31, 2026

Ordering from Mystery Scoop is quick: choose a product and quantity, check the cart, add contact and delivery details, then submit the order.

Order flow

  • Choose the product and quantity from the current offer.
  • Add it to cart and continue to checkout.
  • Fill in contact details, billing address and an available delivery method.
  • Choose payment and check the full price including delivery before submitting.
  • After confirmation, we process the order and send status e-mails.
  • Once shipped, all that remains is waiting for delivery.

Card payments, 3D Secure and prices

Online card payments are processed by GoPay. Visa and Mastercard are supported, including 3D Secure verification when required by your bank.

Store prices are shown in the selected currency and include the final product price after discounts or extra fees. If an item uses 0% VAT, this is shown next to the price or in the order summary.

Delivery and export restrictions

Available delivery methods and their costs are visible in the cart and checkout before the order is submitted.

We ship only to countries currently offered in checkout. We do not export or deliver goods outside those active countries.

Mystery-box note

The order content is random. Orders may differ, and part of the content may occasionally repeat. This uncertainty is part of the product.

Need help? Write to [email protected]. For existing orders, include the order number so we can find it faster.

How to place an order

The video shows the path from catalog to cart and order confirmation.

How to contact support

The video shows where to find support contacts and what to include for order questions.