Politica de confidențialitate

Controller

The controller is Timur Timofeev, company ID 23929871, registered at Decinska 552/1, 180 00 Praha 8, Czech Republic, e-mail [email protected], phone +420 608 065 834.

We process personal data under GDPR and related Czech law.

Data we process

• Contact communication data: name, e-mail, phone, message content and voluntarily provided data.
• Order data: name, billing and delivery address, e-mail, phone, ordered goods, delivery and payment method.
• Payment, delivery, invoicing, complaint, return and support data.
• Technical data required for store operation, cart, security, language settings and cookie consent.

Legal bases and retention

We process data to negotiate and perform a contract, comply with legal obligations, protect our rights, and, for optional cookies or marketing, based on consent.

Contact communication is usually kept for up to 6 months after the last message unless a contractual relationship follows. Order, accounting and tax data are kept as required by law, usually up to 10 years.

Recipients and processors

• Technical infrastructure and hosting providers.
• Payment providers, especially GoPay or the currently active provider.
• Carriers and logistics partners, especially Packeta/Zasilkovna.
• Accounting and invoicing services, especially Fakturoid.
• E-mail providers, especially SMTP/Brevo depending on configuration.
• Public authorities where required by law.

Your rights

• Access, rectification, erasure, restriction, portability, objection and withdrawal of consent where applicable.
• You may complain to the Czech Office for Personal Data Protection if you believe your data is mishandled.